Refund policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, please review our return and refund policy below.
1. Return Eligibility
- Items can be returned within 24 hours of delivery.
- The item must be unused, unwashed, and in its original condition with tags/packaging intact.
- Sale or clearance items are non-returnable (if applicable to your store).
2. Non-Returnable Items
The following items cannot be returned:
- Personal care/hygiene products
- Customized or made-to-order items
- Gift cards
3. Return Process
- Contact us at +92 331 2267185 with your order number to request a return.
- We will send you return instructions (return address, packaging guidelines, etc.).
- Once the item reaches our warehouse, it will be inspected within [2–5 business days].
4. Refunds
- Approved refunds will be processed within [5–10 business days].
- Refunds will be issued to the original payment method (bank transfer, card, or store credit, as applicable).
- Shipping charges are refundable/non-refundable (choose based on your policy).
5. Damaged or Defective Items
If you receive a damaged or defective item:
- Contact us within 24 hours of delivery with photos of the issue.
- We will offer a free replacement or a full refund.
6. Exchanges
If you'd like to exchange an item for a different size or color, we offer exchanges subject to stock availability.
7. Contact Us
For any questions, reach out to us:
- Email: aatishwear@gmail.com
- Phone/WhatsApp: +92 331 2267185
